Terms of Service

Pirouette is management software for independent dance studios, operated by Tygart Nexus. In these terms, “Pirouette,” “we,” “us,” and “our” refer to the Pirouette product and the team that provides it; “you” refers to the person or organization using the website or the service.

Today, this website lets studios request a readiness review for founder-led pilot access. The Pirouette application (the studio software itself) is being rolled out carefully and is not yet generally available. The sections below describe how the website may be used now and the terms intended to govern the application as it becomes available to you.

When you submit the readiness-review form, you are asking us to contact you about Pirouette. Requesting a readiness review does not create an account, guarantee access, or commit you to pay for anything. Pilot-access features are provided as they are and may change, pause, or be withdrawn as we continue to build and verify the product.

To use the Pirouette application you must be at least 18 years old (or the age of majority where you live) and able to enter into a contract. You are responsible for the accuracy of the information you provide, for keeping your login credentials secure, and for activity that happens under your account.

• Studio accounts. A studio owner or administrator who sets up Pirouette is responsible for their studio’s account, for the people they invite (such as faculty and staff), and for the information they collect from their families.
• Family and parent accounts. Parents and guardians use Pirouette to register dancers, view schedules, communicate with the studio, and pay tuition. You are responsible for the accuracy of the information you provide and for activity under your account.
• Dancer access. Dancer access is intended to be controlled by a parent, guardian, or the studio. A dancer’s own standalone login is limited to dancers 13 and over and is consent-gated.

When you use Pirouette as part of a studio, the studio decides what information to collect and how to use it, and Pirouette provides the software that holds it. Studios are responsible for using Pirouette lawfully, including obtaining any parental consent required for the information they collect about children, and for how they communicate with their families.

Our handling of personal information is described in our Privacy Policy, which forms part of these terms.

When pricing and paid plans are available, fees for Pirouette will be described at the point of sign-up. Card payments are processed by our payment provider, Stripe; by making a payment you also agree to Stripe’s terms. Unless stated otherwise at the time:

• Subscription fees are billed in advance for the period you select (for example, monthly or annually).
• You authorize us, through Stripe, to charge your payment method for the fees that apply to your plan.
• You can manage or cancel a subscription as described in the product; cancellation stops future charges and takes effect at the end of the current billing period.
• Except where required by law or expressly stated, fees already paid are non-refundable. Any free-trial terms will be described when a trial is offered.

Studios are solely responsible for their own arrangements with their families — including tuition amounts, fees, discounts, and refunds — and for honoring the payment terms they set. Pirouette provides the billing tools; it is not a party to the agreement between a studio and its families.

Pirouette includes tools for studios to communicate with families (such as email and in-app messages, and, where enabled, text messages and push notifications) and, where a studio enables them, tools to share media such as photos and video.

• You are responsible for the content you send and upload, and for having the rights and any necessary permissions to share it — especially media that includes children.
• You must use messaging in compliance with applicable laws, including obtaining consent for text messages where required and honoring opt-out requests.
• You retain ownership of the content you provide. You grant us the limited rights needed to host, process, and deliver that content so we can provide the service.

When using Pirouette, you agree not to:

• Break the law, infringe others’ rights, or violate anyone’s privacy.
• Upload content that is unlawful, harmful, or that you do not have the right to share.
• Send spam or unsolicited messages, or use the messaging tools in violation of applicable rules.
• Attempt to gain unauthorized access to the service, other accounts, or our systems.
• Interfere with, disrupt, probe, or reverse-engineer the service, or work around its security or usage limits.
• Use the service to build a competing product or to resell it without our permission.

We may suspend or terminate access that violates these terms or that risks harm to the service, other users, or third parties.

We work to keep Pirouette reliable, but the service is provided on an ongoing best-effort basis and may change as we improve it. During pilot access in particular, features may be added, changed, or removed, and occasional interruptions can occur.

We provide support through reasonable channels, such as email at hello@pirouettehq.com. Unless we separately agree to a specific service-level commitment in writing, support is provided without a guaranteed response time.

Pirouette, including its software, design, and brand, is owned by us and our licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the service in accordance with these terms. You may not copy, modify, distribute, or create derivative works from the service except as permitted by law or by us in writing.

To the fullest extent permitted by law, the service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, Pirouette and Tygart Nexus will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising out of or related to your use of the service. These limitations are a framework only: the final liability, indemnity, dispute-resolution, and governing-law terms will be completed and reviewed by counsel before public launch.

These terms may be updated before general availability and from time to time afterward. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Continuing to use the website or the service after changes take effect means you accept the updated terms.

Questions about these terms? Email us at hello@pirouettehq.com. Pirouette is a Tygart Nexus company.